LSGignite

your community

How many of the customers in your database are actively engaged with you? We help you to re-ignite the community you've already built.
Planning better futures
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LSGinnovate

your strategy

Worried about your next sale? We help you shift your focus so that your profitability is secured but you’re under less pressure to sell.
Planning better futures
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LSGimprove

your opportunity

Do you see the growing pressure on fees as a threat? We help you turn this – and other perceived threats – into opportunities.
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LSGincrease

your value

What is the legacy you’d like to leave? We empower you to build a business that has real value should you decide to sell it.
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LSGinclusion

for every business

Are all your suppliers working with you to generate sales in your community? We help you make the most of your business connections.
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A relationship built is better than a product or service sold

We help businesses refocus on long-term customer relationships over one-time transactions, improving their growth, profitability and capital value. Using our specialist advice, coaching, customer service resources and technology, you can establish a brand that makes customers come to you, so you don’t have to keep chasing them.
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Discover our proven methodology for building a sustainable business

Our resources and expertise stem from a proven methodology for building businesses that go from hand-to-mouth to sustainable and highly scalable. The proof lies in the fact that we practise what we preach. It’s worked for us, so we know it’s going to work for you.

Growth

Whatever growth means to you, we help you do it sustainably, in a changing landscape and without having to aggressively sell.
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Profitability

Our strategies turn perceived threats to your advantage and make profit-making a normal, everyday outcome.
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Value

We empower you to secure your legacy and exit the business when you choose to, by increasing your firm’s capital value.
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What our clients say about us

“As an organisation dedicated to and recognised for customer service, I wasn’t sure that LSGi would be able to add anything to our company, but after two years of working with them, I couldn’t endorse them highly enough. They truly understand the meaning of collaboration and have a remarkable vision for where our industry is heading. They are experts in customer engagement and building strong customer communities. They have brought new opportunities and added significantly to our growth and profitability. They play a key role in our future plans”
Chris Piper, Operations Director, Redstone Wills
Part of the Connells Group and owned by the Skipton Building Society
“We have worked with LSGi for over two years and they have become one of our most valued partners. Their expertise in customer service and visionary approach has unlocked tremendous value in what was previously a relatively dormant asset. They have enabled us to be and do more for existing customers and at the same time added a new dimension to our business. We are not only happy to be working closely with LSGi, we are also very excited about what that collaboration means for the future of our business and our customers.”
Stephen Jenkins, Managing Director, Trust Inheritance Ltd